Products / Information
Reminder Calls
Announcement Service
Late Payment Reminder
Bill Pay Service
IVR Management
Telephone Answering Service
Call Routing
Auto Attendant
ACD Software
ACD Systems
IVR Solutions
IVRS
Telemarketing Services
VUI Voice User Interface
Message Services
Call Center Outsourcing
Toll Free Phone Service
Inbound Telemarketing
Voice Broadcast Software
Reminder Service Applications
Subscription renewals
Customer preferences data
Petitions and citizen polling
Event invitations
Voice/Text Messages
Community Alerts
Reminder Alert System
Company updates
Automated Appointment Reminders
Survey Dialers
Phone Surveying
Employee Benefit Call Surveys
Order Status
Voice Mail
Inventory Confirmation
Account Status
Lead Generation & Capture
Phone Contests and IVR Political Polls
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Phone Reminder Services
Since 1978, Database Systems Corp. (DSC) has been providing state-of-the art computer technology. DSC has been a leading provider of call center technology and maintains its own phone center for outsourcing services. EasyIVR is our service division responsible for providing these phone systems and services.
With our call center phone system, we can send reminder notices and announcements in just minutes! Pre-recorded messages can be played to either answering machines or to individuals informing them of upcoming conventions, community events, doctor or dentist appointments, warranty repair notification, civil alerts, medication alarms or marketing promotions.
Different reminder messages can be played to an answering machine versus an individual using DSC's modern reminder systems. Simple to complex scripts can be developed for touchphone response. Calls can be directed to operators that are standing by or can be transferred to outside third parties.
Personalized information from your custom database (such as name, appointment date and time) can be included in these phone reminders. In some campaigns, you may only want to leave a message if an answering machine is detected. In other campaigns, different messages can be played based upon contact with an answering machine or a person and based upon the time of day. An individual could be given a message with selection options using our interactive touchphone response system.
Calls can be routed to a remote company representative or to a group of service agents. Multiple message campaigns can be performed at the same time, each with its own set of business rules. Our call announcement system can conform to your specific requirements.
Contact Database to learn more about our appointment reminder services and medication reminders.
Customer Profile - University of Kentucky
"As an organization we attempt to foster intellectual and emotional fellowship through quality services, programs and benefits. Our mission includes the efforts to provide an on-going connection between the alumni and the university community while developing positive goodwill, support and loyalty to the University of Kentucky." - www.ukalumni.net
The University of Kentucky Alumni Association utilizes the alumni reminder services at Database Systems Corp. call center. Utilizing our voice broadcasting telephone reminder service, they contact alumni members for donations and inform these members of upcoming events and fundraisers.
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Reminder Service Features
- Online Reminder Service Management
- Upload Your Own Phone Numbers
- Create and Upload Your Own Reminder Phone Messages
- Play different message to individuals or answering machines
- Initiate Broadcast Online
- Initiate Phone Reminders By Phone
- Complex Phone Scripts with "Press Through"
- Interactive Voice Response Scripts
- Database Access and Reminder Message Insertion
- Website and Server Data Access
- Text To Speech Data Conversion
- Remote Database Access with XML Pull
- Automatic FTC Opt Out Compliance
- Timeout features and Call Control Options
- Do Not Call checks for bulk message blast campaigns
- Single Reminder Message broadcast using XML Push
- Email notification of call results or voicemail
- Touchphone response control for both parties
- Bulk message blast with low flat rates
- Professional voice over talent for on hold message voice overs
- Call Recording and Messaging Service
- Online Reporting with Realtime Update
- Much More....
XML Automatic Phone Messaging
Our reminder software and message broadcasting system fully supports XML Messaging client/server applications.
Application servers can now send XML protocol messages to our call processing center to automatically dial numbers and play recorded messages.
Text messages can be transmitted and converted to a voice message using our text to speech application software.
Multiple phone numbers can be transmitted as well as multiple messages, with touchphone response and call transfer capability.
For answering service clients, our inbound phone service applications can request information from your website or server using an XML Pull protocol.
Other Services We Provide
- Automated Phone Services and Systems
- Voice Broadcasting Services
- Phone Messaging Services
- Campaign Development and Design
- IVR Phone Application Implementation
- Phone Service Hosting
- Custom Phone Reporting
- Call Messaging Service Software
- IVR Programming with Database Integration
- Text To Speech Software Applications
- Professional Voice Recordings
- Quality Transcription Services
- Maintenance Phone Services
Professional Voice Prompts
To achieve the maximum results from your phone reminder service programs, consider using our professional voice recording services.
We have contracted with several professional voice talents that you can sample by visiting our Voice Over Talent web page.
These services can be provided to you at affordable prices and can put a finishing touch on your call campaign. The voice recordings can be produced
in minimal time at a professional recording studio.
Additional Phone Calling Applications
- Customer Survey Programs
- Market Research
- Payroll Services
- Claims Reporting
- Account Status
- Locator Services
- Shipment Tracking
- Employee Testing/Studies
- Emergency Notification
- Credit Collections
- Phone Registration Service
- Mortgage Marketing
- Charitable Contributions
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- Invoice Payment
- Lead Generation
- Satisfaction Surveys
- Voice Mail and Call Back Systems
- Product Ordering and Fulfillment
- Inventory Services
- Message and Recording Service
- Sweepstakes and Contests
- Fund Raising Projects
- Political Advertising
- Appointment Reminder Service
- Severe Weather Warnings
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Contact Database to learn more about our phone reminder services.
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