Call Services Provider - MAP Communications, Inc.

MAP Communications, Inc. provides call services and is not affiliated with Database Systems Corp.

About Database Systems Corp. (DSC) DSC provides call center technology and software. Our expertise is in the telecommunications and computer telephony arena. Our products include predictive dialers, IVR interactive voice response systems, ACD automatic call distribution, phone call recording and monitoring solutions, voice message broadcasting systems and http://www.voice-broadcasting-solutions.com/voice-broadcast-services.htm">voice broadcast services.

Database has a comprehensive inbound and outbound call center that lets our clients outsource their phone applications without the added expense of equipment and phone lines. Our phone systems support long distance T1 phone lines as well as analog phone lines. Database also provides a complete suite of CRM Software and CTI software solutions.

Please Note The following organization provides call answering services and products. Information presented on this page was either provided by the company or found on the company's website. Database Systems Corp. does not endorse these services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.

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MAP Communications, Inc.

Since 1991, MAP Communications, Inc. has provided complete telephone answering service and enhanced call center solutions.

Your customers expect a high level of personalization, a clear presentation of the facts and an accurate response the first time they call. And that's what we do— 24 hours a day, 7 days a week.

Organization:


MAP Communications, Inc.
840 Greenbrier Circle
Chesapeake, VA 23320

Telephone: (800) 395-9975

Website: www.mapcommunications.com

Email: mapsales@mapcommunications.com

A leader in the Call Center and Answering Service Industry

MAP Communications, Inc. is a nationwide Answering Service and Call Center offering customized solutions to businesses large and small.

Having started business in 1991, MAP operates two dynamic call centers, the largest being our corporate headquarters (pictured above). Both centers are located just a stone's throw from the Virginia Beach resort area of Virginia.

We are an Employee Owned Company which means that each of our employees is also an owner and profits directly from the financial well being of the company.

Ownership within their own company gives all employees a vested interest in delivering excellence in both the services that they provide, as well as the customer service relationship they build with each and every customer.

Over the years MAP Communications has invested heavily into our systems and processes to ensure that we are an industry leader. This investment has positioned MAP to be able to offer you services and features that other answering service providers only dream about!

If you are frustrated with the mistakes and the outdated tools that your current service provides, you owe it to yourself and your business to take a closer look at MAP.

Answering Service Systems

Answering System

Database Systems Corp. offers an affordable and expandable call answering system. This 4 analog line IVR system includes our IVR Wizard software or comes optionally with our comprehensive IVR software development toolkit.

You can program your own system or we can provide you with a custom IVR application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.

DSC provides IVR software for creating interactive voice response applications. This wizard guides you through each step when defining your IVR applications.


IVR phone applications can be developed quickly. Just record your phone prompts and fill in the blanks. Phone surveys can be put together in a logical and simple fashion.

Product Information