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Call Services Provider - AnswerFirst Communications, Inc.
AnswerFirst Communications, Inc. provides call services and is not affiliated with Database Systems Corp.
About Database Systems Corp. (DSC) DSC provides call center technology and software. Our expertise is in the telecommunications and computer telephony arena. Our products include predictive dialers, IVR interactive voice response systems, ACD automatic call distribution, phone call recording and monitoring solutions, voice message broadcasting systems and http://www.voice-broadcasting-solutions.com/voice-broadcast-services.htm">voice broadcast services.
Database has a comprehensive inbound and outbound call center that lets our clients outsource their phone applications without the added expense of equipment and phone lines.
Our phone systems support long distance T1 phone lines as well as analog phone lines. Database also provides a complete suite of CRM Software and CTI software solutions.
Please Note The following organization provides call answering services and products. Information presented on this page was either provided by the company or found on the company's website. Database Systems Corp. does not endorse these services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
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AnswerFirst Communications, Inc.
AnswerFirst Communications, Inc. has provided quality answering services since 1985. Our newest center was built from the ground up in 1999 specifically for AnswerFirst and this operations center provides a safe and comfortable environment for our CSR agents. Located along historic Kennedy Boulevard, the center is close to downtown Tampa. Tampa was chosen as the corporate site because of its growing demographics & centralized location in Florida. With its beautiful white beaches and wonderful climate, Tampa is a great place to work and live.
Company Profile Information
Organization:
AnswerFirst Communications, Inc.
2112 W. Kennedy Blvd
Tampa, FL 33606
Telephone: 1-800-645-2616
Website: www.answerfirst.com
Email:
Additional Company Information
Answering services, call center services, order entry services, catalog order taking, e-commerce solutions, customer care, reservations, scheduling, fulfillment, technical support, messaging and shopping cart solutions are all part of our scope of services and have become key components for many businesses in today's competitive environment. Our energetic and professional staff will insure your callers are greeted by a courteous and helpful voice and will insure you receive accurate messages in a timely manner. The ability to have your phones answered on a 24 hour basis when needed gives many companies a decided advantage over their competition.
Whether your needs are messaging, order entry, reservations, technical support or customer care services, AnswerFirst has a professional solution tailored to fit your specific needs.
Answering Service Systems
Database Systems Corp. offers an affordable and expandable call answering system. This 4 analog line IVR system includes our IVR Wizard software or comes optionally with our comprehensive IVR software development toolkit.
You can program your own system or we can provide you with a custom IVR application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.
DSC provides IVR software for creating interactive voice response applications. This wizard guides you through each step when defining your IVR applications.
IVR phone applications can be developed quickly. Just record your phone prompts and fill in the blanks. Phone surveys can be put together in a logical and simple fashion.
Product Information
Contact Database to learn more about our call center products including our interactive voice response and voice broadcasting services.
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