Products / Information
Message Broadcast
Reminder Service
Late Payment Reminder
Bill Pay Service
IVR Management
Telephone Answering Service
Call Routing
Auto Attendant
IVRS
VUI Voice User Interface
Message Services
Call Center Outsourcing
IVR Hosting
Toll Free Phone Service
Inbound Telemarketing
Phone Answering Software
Phone Applications
Automated Appointment Reminders
Voice/Text Messages
Survey Dialers
Phone Surveying
Employee Benefit Call Surveys
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Phone Announcement Service and Reminders
Database Systems Corp. has been providing computer technology products since 1978 including computer telephony services and solutions.
To quickly broadcast your telephone announcements and alerts, DSC offers a comprehensive phone service.
Pre-recorded messages can be played to either answering machines or to individuals informing them of baby announcements, conventions, local community events, dental appointments and doctor's visits, warranty repair notification, civil alerts, medication alarms or marketing promotions. Different messages can be played to an answering machine versus an individual. Simple to complex scripts can be developed for touchphone response. Calls can be directed to operators that are standing by or can be transferred to outside third parties.
Personalized information from your custom database (such as name, appointment date and time) can be included in call announcements. In some campaigns, you may only want to leave a message if an answering machine is detected. In other campaigns, different messages can be played based upon contact with an answering machine or a person and based upon the time of day. An individual could be given a message with selection options using our interactive touchphone response system.
Calls can be routed to a remote company representative or to a group of service agents. Multiple message campaigns can be performed at the same time, each with its own set of business rules. Our call announcement system can conform to your specific requirements.
Contact Database for a FREE analysis and quote and to learn more about our call notification services.
Telephone Announcement Service
Our automated telephone announcement service is more than just a simple reminder service. We provide the following features that are not available with most call service providers:
- Online Account Management
- Upload Your Own Phone Numbers
- Create and Upload Your Own Phone Messages
- Play different message to individuals or answering machines
- Initiate Broadcast Online
- Initiate Phone Messaging By Phone
- Complex Phone Scripts with "Press Through"
- Interactive Voice Response Scripts
- Database Access and Update
- Website and Server Data Access
- Text To Speech Data Conversion
- Remote database access with XML Pull
- Automatic FTC Opt Out Compliance
- Timeout features and call control options
- Do Not Call checks for bulk message blast campaigns
- Single Message broadcast using XML Push
- Email notification of call results or voicemail
- Touchphone response control for both parties
- Bulk message blast with low flat rates
- Professional voice over talent for on hold message voice overs
- Call Recording and Messaging Service
- Online Reporting with Realtime Update
- Much More....
Call today to learn more about this full featured service that is affordable to virtually any business or organization that requires professional 24 hour phone announcement delivery services.
Avaya is a global leader in communication systems, applications and services. They design, build, deploy and manage networks for enterprises. Customers range from small businesses and nonprofit agencies up to more than 90% of the companies in the FORTUNE 500, and the U.S. government. These clients all rely on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability.
Avaya has contracted with Database Systems Corp. to send phone calls to some of its customers who have fallen behind in payments. As a result of this late payment reminder, Avaya has realized a measurable increase in collections from these clients and has accomplished this without the added cost of human labor.
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XML Automatic Phone Announcements
Our phone answering and message broadcasting system fully supports XML Messaging client/server applications.
Application servers can now send XML protocol messages to our call processing center to automatically dial numbers and play recorded messages.
Text messages can be transmitted and converted to a voice message using our text to speech application software.
Multiple phone numbers can be transmitted as well as multiple messages, with touchphone response and call transfer capability.
Text messaging services are also provided by DSC using XML messaging. This includes the delivery of text messaging reminders.
For answering service clients, our inbound phone service applications can request information from your website or server using an XML Pull protocol.
Complete Systems
DSC now offers an affordable and expandable telephone announcement system that is ideally suited for call reminder alerts. This 4 line VB system includes our VB Wizard software or comes optionally with our comprehensive software development toolkit.
You can program your own system or we can provide you with a custom VB application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.
DSC provides VB software including our VB wizard development tool for creating Voice Broadcasting applications. This wizard guides you through each step when defining your VB applications. Informational phone applications can be developed quickly. Simply record your phone prompts and fill in the blanks.
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Phone Announcement Features
- Campaign Development and Design
- IVR Phone Application Implementation
- Phone Service Hosting
- Custom Phone Reporting
- Call Messaging Service Software
- Automated Phone Services and Systems
- Voice Broadcasting Services
- Phone Messaging Services
- IVR Programming with Database Integration
- Text To Speech Software Applications
- Professional Voice Recordings
- Quality Transcription Services
- Maintenance Phone Services
Professional Voice Prompts
To achieve the maximum results from your call reminder service and voice broadcasting phone programs, consider using our professional voice recording services.
We have contracted with several professional voice talents that you can sample by visiting our Voiceovers web page.
These services can be provided to you at affordable prices and can put a finishing touch on your call campaign. The voice recordings can be produced
in minimal time at a professional recording studio.
Phone Announcement Services
- Locator Services
- Customer Surveys & Loyalty Programs
- Market Research
- Shipment Tracking
- Employee Testing/Studies
- Payroll Services
- Claims Reporting
- Account Status
- Emergency Notification
- Credit Collections
- Mortgage Marketing
- Charitable Contributions
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- Product Ordering and Fulfillment
- Inventory Services
- Invoice Payment
- Lead Generation
- Message and Recording Service
- Satisfaction Surveys
- Voice Mail and Call Back Systems
- Sweepstakes and Contests
- Fund Raising Projects
- Political Advertising
- Appointment Reminder Service
- Severe Weather Warnings
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Contact Database to learn more about our call announcement services.
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